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Consumers are united against Mint Energy, the electricity supplier

Not one, not two, not three, 9 customers have submitted their testimony on report. Since 2014, as permitted by legislation, the Consumer Association Consumption, Housing and Living Environment (CLCV) has initiated a category motion against Mint Energie, an electricity supplier. The first for the affiliation after that, in March, was in the gasoline case, against Cdiscount and Green Yellow.

In a press launch, Wednesday, June 22, CLCV criticized Mint Energie for altering its buyer provide.Of November 2021, “Consumer disclosure with out prior consent”. Previously, some affords confirmed decrease costs for electrician EDF’s “blue” tariff (for instance, 17% much less) than the regulated tariff. From now on, as a consequence of rising electricity costs, that is the reverse: the new provide from another supplier often known as “Flex and Green” has been signaled by the dynamics and progress of the wholesale market.

Read extra: This article is reserved for our clients Consumer Association CLCV takes 4 electricity suppliers to court docket

The firm Mint Energy (previously Budget Telecom) has claimed {that a} summons has been issued to look in court docket on October 21. “Worked with full transparency”Withdraws the chance of closing a proposal at any time and without spending a dime. “We are sorry that some clients didn’t perceive or seek the advice of their e-mails and SMS.”He says The world

The Montpellier firm indicated that it had despatched an e-mail in honor of the one-month authorized discover. “We have enriched this primary supply with 4 different e-mails by September 29 [2021] And an SMS on 26 October and 6 October ”, He additionally assures. “Since then we’ve got maintained a minimum of two e-mail, SMS and one outbound name campaigns per thirty days. “The world I grew to become conscious of a letter written to an individual on September 30, 2021. Its title stays unclear. “Important: Your provide will change on 01/11/2021”Is it written?

“Hundreds of requires assist”

Under these 9 eventualities, Class Action estimates that the quantity of household loss ranges from simply ইউরো 250 to about 6 1,600. He counts on their preliminary affords, and on the opposite, in current weeks, with the payments of those that have stayed at Mint Energy or moved shortly to a different supplier. Founded in 2017, the model in query had 120,000 clients in February, previous to the acquisition of its receiver, a supplier of Planète Oui. According to his statistics, it’s about 30,000 lower than in October 2021.

CLCV has already began a primary lawsuit against Mint Energie by the finish of 2021. “Apart from group work, the methodology was above all a authorized careerThe common consultant of the affiliation, Franোয়াois Carlier, defined. Through this mixed strategy, different purchasers will be capable to come ahead and be a part of the free course of if the court docket agrees with us, whereas they alone should not have to pay authorized charges for his or her case. A

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